- TeamViewer lets Claro Software support staff access and fix your computer over the Internet.
- Please download the program and call technical support on 01772 977888 with your TeamViewer ID, TeamViewer password and description of the problem you are encountering.
Windows 10 Support Statement
ClaroRead and ScreenRuler are supported by Claro Software Ltd on the following editions of Windows 10 – Windows 10 Pro, Windows 10 Education, and Windows 10 Enterprise. ClaroRead and ScreenRuler are supported on the in-market supported servicing branches of Windows 10 including – Current Branch, Current Branch for Business and the following Long-Term Servicing branch – Windows 10 Enterprise LTSB.
Windows 10 Browser Support Statement
ClaroRead and ScreenRuler are supported by Claro Software Ltd on the following editions of Internet Explorer – Internet Explorer 11, and Microsoft Edge and is supported on all currently supported servicing branches of Windows 10.
Customers can expect to work with our excellent team of Support Engineers who will ensure that ClaroRead and ScreenRuler are installed and packaged to suit the needs of your business. Customers can find out more information about our technical support services by going to https://www.clarosoftware.com/help.
Our software uses Licence Keys to let you activate and use it on your machines while making it easy to distribute widely.
You can look up your licence key and download the correct software by using our Licence Key Lookup:
What’s new in V1.5
- Compatible with the new Dedicon protection mechanism, going live April 2017.
- Added some missing text localisations.
- Fixed an issue with the highlight colour selection box showing blank entries.
- The old ESDNow protection mechanism will soon be switched off (April 2017) as Dedicon are moving over to their own protection mechanism.
- Windows XP SP3, Windows Vista SP1, Windows 7, Windows 8, Windows 8.1, Windows 10.
- .NET Framework 4.0 Client Profile.
- Microsoft Visual C++ 2010 runtime.
- 1GB RAM
- 50MB hard drive space.
- An internet connection is required to activate new books and all books, once every 30 days.
If you’re a system administrator (or partner) you might find yourself needing to install multiple MSI files onto a target computer. There are several technical ways to do this, but for simplicity here are some super-simple batch files that will install all of the MSI files in the folder where they find themselves. (Read more…)
We supply licence keys for most of our products. These are used to activate installed software (e.g. ClaroRead for Windows). But they also enable features and downloads in ClaroRead Cloud. (Read more…)
Welcome to ClaroRead Chrome!
You have a new toolbar that appears in every web page:
Just click in a page and click the play button and the page will be read aloud!
To change the voice, background colour and other settings click the ClaroRead Chrome settings icon (browser action) at the top-right of Google Chrome.
ClaroRead 7.2.28 BETA version, 19 Feb 2017. (Read more…)
February 2017. (Read more…)
You can use any of the Mac system voices with ClaroRead for Mac. There are many extra voices to download and use. (Read more…)
Which text-to-speech voices you can use in ClaroRead Chrome depends on where you are running Chrome. (Read more…)
ClaroRead Chrome Extension v9 introduces policies for Site Licence customers to control ClaroRead Chrome Extension settings across their domain. (Read more…)
Claro ScanPen for Android version 2.0.6 released March 2017 (Read more…)
Please see ClaroRead USB for how to create a ClaroRead USB.
October 2016. (Read more…)
Lightning Express was a screen magnifier supplied by Claro Software and Sensory Software. It is no longer available from us but we do receive enquiries about it.
To help anyone who wants it, here is a link to the executable. It must be downloaded and run every day that you want to use it. We do not support it, we do not warrant that it works, and we will not undertake any more work on it. We recommend users try out either the new improved Windows Magnifier free in Windows 10 or another commercial solution. You may also find this guide to using your computer with some sight useful.
Our software, powered by the world-class Omnipage engine, is great at handling a huge variety of PDF files. In the unlikely event of your coming across a PDF that does not scan/OCR well – we have identified three in ten years – then here is a technique that might help.
ClaroRead 7.1.21 (with Scan2Text 5.2.5 and Access2Text 1.1.3, Advanced Settings Editor 3.2.6). Released August 2016.
ClaroUp is our automatic software update program. It only runs when you run a Claro program: it doesn’t run in the background, or when Windows starts up. So it’s quite unobtrusive.
It also doesn’t show itself if the current user is not an Admin on the machine, so it should not bother users on networks or locked-down machines.
However, you may want to disable it entirely. You can do this by writing a per-machine registry key: (Read more…)
You may need to disable the spellcheck features in ClaroRead, for example if you are using it for exams. You can disable it in Settings, or install ClaroRead SE instead (it has no spellcheck: contact Support to get a copy if you have ClaroRead Standard or Plus). But you might want to disable it and prevent the user from being able to turn it back on.
You have two options: first, you can run a simple program that locks spellcheck off and password-protects it. You don’t need to be an admin, but this only turns it off for the current user. Second, you can set a per-machine registry key that disables spellcheck for any ClaroRead running on that machine. This is suitable for network administrators who want to disable ClaroRead using something like Group Policy.
Summary: tells you where ClaroRead saves files on the network/user profile and warns you not to roam the %localappdata% folder.
Claro ScanPen for iOS version 1 released 22nd September 2015 (Read more…)
We have tested all of our products with Microsoft Office 2016 for Windows, and all of our products work fine. (Read more…)
Formerly ClaroSpeak Web. Version 10 released October 2016.
Claro Voice Setup is a small Windows program that lets you download and install any of 80 high-quality text-to-speech voices in 30 languages. (Read more…)
In ClaroSpeak V2.5 onwards you can bold, italic, underline and add images to your document. If you decide to save, share or export your document, ClaroSpeak will use an RTF or RTFD file. (Read more…)
ClaroRead 7 and later work great with Adobe Acrobat Reader DC. Acrobat Reader DC is the new name for Adobe Reader (so the last version of Adobe Reader was Adobe Reader XI or 11).
ClaroRead 6 and earlier do not have speech with highlighting. You can update ClaroRead to version 7 through ClaroRead Cloud or by using this simple patch. Just download, then run it – you will need to be an administrator – and it will simply update ClaroRead for Acrobat Reader DC support.
- AcrobatReaderDCPatch.exe (184KB) Download and run.
This zip file contains lots of useful programs for fixing problems with your Windows machine and customising ClaroRead. (Read more…)
The ClaroSpeak Chrome App lets you read back documents and proof and correct your own work. (Read more…)
First version 7.0.16, with Scan2Text version 5.1.17, shipped 17 August 2015. (Read more…)
We have tested all of our products with Windows 10, and all of our products work fine. This includes:
- ClaroRead (Pro, Plus, Standard, SE)
- Oska WordBanks
If you have an older version of any of these programs and need an update, please contact Support. If you have a product not on the list, please contact us to let us know and confirm support – if your product runs on Windows 8.1 you should expect it to work on Windows 10.
On more recent versions of Mac OS X there is a setting which prevents ScreenRuler from spanning over multiple monitors. To fix this, you will need to switch a setting off in System Preferences: (Read more…)
This guide will show you how to deploy ClaroRead using Windows Server 2012. (Read more…)
Customers owning a site licence or multi-user licence version of a Claro product are able to distribute that product over multiple computers. This could be done by visiting each computer with the installers on a USB pen drive, and manually installing the product, but this would be very time-consuming. If the computers are connected on a network however it is possible to use Microsoft networking tools to distribute the software from a central location.
Our licence key (or license key) versions of ClaroRead require a licence key before they will run. This is time-consuming to install by hand across many machines. (Read more…)
20 Feb 2015
The ClaroRead Chrome Extension sits in your Google Chrome web browser. It lets you speak web pages on Windows, Mac, or Chromebook. (Read more…)