- TeamViewer lets Claro Software support staff access and fix your computer over the Internet.
- Please download the program and call technical support on 01772 977888 with your TeamViewer ID, TeamViewer password and description of the problem you are encountering.
ClaroRead 7.2.28 BETA version, 19 Feb 2017. (Read more…)
February 2017. (Read more…)
You can use any of the Mac system voices with ClaroRead for Mac. There are many extra voices to download and use. (Read more…)
Which text-to-speech voices you can use in ClaroRead Chrome depends on where you are running Chrome. (Read more…)
ClaroRead Chrome Extension v9 introduces policies for Site Licence customers to control ClaroRead Chrome Extension settings across their domain. (Read more…)
Claro ScanPen for Android version 1.0.9 released 31 October 2016 (Read more…)
Please see ClaroRead USB for how to create a ClaroRead USB.
October 2016. (Read more…)
Lightning Express was a screen magnifier supplied by Claro Software and Sensory Software. It is no longer available from us but we do receive enquiries about it.
To help anyone who wants it, here is a link to the executable. It must be downloaded and run every day that you want to use it. We do not support it, we do not warrant that it works, and we will not undertake any more work on it. We recommend users try out either the new improved Windows Magnifier free in Windows 10 or another commercial solution. You may also find this guide to using your computer with some sight useful.
Our software, powered by the world-class Omnipage engine, is great at handling a huge variety of PDF files. In the unlikely event of your coming across a PDF that does not scan/OCR well – we have identified three in ten years – then here is a technique that might help.
ClaroRead 7.1.21 (with Scan2Text 5.2.5 and Access2Text 1.1.3, Advanced Settings Editor 3.2.6). Released August 2016.
ClaroUp is our automatic software update program. It only runs when you run a Claro program: it doesn’t run in the background, or when Windows starts up. So it’s quite unobtrusive.
It also doesn’t show itself if the current user is not an Admin on the machine, so it should not bother users on networks or locked-down machines.
However, you may want to disable it entirely. You can do this by writing a per-machine registry key: (Read more…)
You may need to disable the spellcheck features in ClaroRead, for example if you are using it for exams. You can disable it in Settings, or install ClaroRead SE instead (it has no spellcheck: contact Support to get a copy if you have ClaroRead Standard or Plus). But you might want to disable it and prevent the user from being able to turn it back on.
You have two options: first, you can run a simple program that locks spellcheck off and password-protects it. You don’t need to be an admin, but this only turns it off for the current user. Second, you can set a per-machine registry key that disables spellcheck for any ClaroRead running on that machine. This is suitable for network administrators who want to disable ClaroRead using something like Group Policy.
Summary: tells you where ClaroRead saves files on the network/user profile and warns you not to roam the %localappdata% folder.
Claro ScanPen for iOS version 1 released 22nd September 2015 (Read more…)
We have tested all of our products with Microsoft Office 2016 for Windows, and all of our products work fine. (Read more…)
Formerly ClaroSpeak Web. Version 10 released October 2016.
Claro Voice Setup is a small Windows program that lets you download and install any of 80 high-quality text-to-speech voices in 30 languages. (Read more…)
In ClaroSpeak V2.5 onwards you can bold, italic, underline and add images to your document. If you decide to save, share or export your document, ClaroSpeak will use an RTF or RTFD file. (Read more…)
ClaroRead 7 and later work great with Adobe Acrobat Reader DC. Acrobat Reader DC is the new name for Adobe Reader (so the last version of Adobe Reader was Adobe Reader XI or 11).
ClaroRead 6 and earlier do not have speech with highlighting. You can update ClaroRead to version 7 through ClaroRead Cloud or by using this simple patch. Just download, then run it – you will need to be an administrator – and it will simply update ClaroRead for Acrobat Reader DC support.
- AcrobatReaderDCPatch.exe (184KB) Download and run.
This zip file contains lots of useful programs for fixing problems with your Windows machine and customising ClaroRead. (Read more…)
The ClaroSpeak Chrome App lets you read back documents and proof and correct your own work. (Read more…)
First version 7.0.16, with Scan2Text version 5.1.17, shipped 17 August 2015. (Read more…)
We have tested all of our products with Windows 10, and all of our products work fine. This includes:
- ClaroRead (Pro, Plus, Standard, SE)
- Oska WordBanks
If you have an older version of any of these programs and need an update, please contact Support. If you have a product not on the list, please contact us to let us know and confirm support – if your product runs on Windows 8.1 you should expect it to work on Windows 10.
On more recent versions of Mac OS X there is a setting which prevents ScreenRuler from spanning over multiple monitors. To fix this, you will need to switch a setting off in System Preferences: (Read more…)
This guide will show you how to deploy ClaroRead using Windows Server 2012. (Read more…)
Customers owning a site licence or multi-user licence version of a Claro product are able to distribute that product over multiple computers. This could be done by visiting each computer with the installers on a USB pen drive, and manually installing the product, but this would be very time-consuming. If the computers are connected on a network however it is possible to use Microsoft networking tools to distribute the software from a central location.
Our licence key (or license key) versions of ClaroRead require a licence key before they will run. This is time-consuming to install by hand across many machines. (Read more…)
20 Feb 2015
The ClaroRead Chrome Extension sits in your Google Chrome web browser. It lets you speak web pages on Windows, Mac, or Chromebook. (Read more…)
How to get ClaroRead Cloud out to your users. (Read more…)
ClaroRead Cloud OCR lets you OCR or scan documents, images and files, and convert them into readable Word documents and PDF files that will work with ClaroRead, ClaroPDF and other applications for reading and editing. (Read more…)
ClaroRead Anywhere lets you read text, use word prediction, and scan PDF and image files (Plus only). (Read more…)
Traditionally you purchased Microsoft Office on DVD for a one-off charge and installed it onto your computer (or it was pre-installed for you). Nowadays you can get Microsoft Office online as a subscription service, and Microsoft has branded this Office 365. You pay per month and can download and install Microsoft Word 2016, Excel 2016, PowerPoint 2016 and so on. When installed, these are just like previous versions of Office: they work offline, and ClaroRead works perfectly with them. You’ve simply obtained them differently.
By default, a lower-quality version of the voice is installed on your device. It is possible to download the enhanced versions of these voices and you can then use them in your Claro app. To do this:
When you try to install ClaroRead for Mac (or any other Claro Mac apps) on your Mac, you may see the error message “ClaroRead for Mac” can’t be opened because the identity of the developer cannot be confirmed when you try to run it. (Read more…)