- TeamViewer lets Claro Software support staff access and fix your computer over the Internet.
- Please download the program and call technical support on 01772 977888 with your TeamViewer ID, TeamViewer password and description of the problem you are encountering.
This is preliminary documentation for an unreleased product
Last updated November 2017
Version 1, November 2017
- Save and load from computer and Google Drive.
- Save and load .cid files (compatible with ClaroIdeas desktop)
- Rich text support on ideas notes
- Add hyperlinks as clickable floating nodes
- Map view in the bottom right corner of the screen
- Change colour and shape of nodes and links on the respective ribbon tabs
- Add images or links to nodes in the Node tab in the ribbon
- Set the layout on the Diagram tab in the ribbon
- View tab in the ribbon allowing you to choose the zoom factor
If you have purchased a ClaroRead Chrome site licence (or you have ClaroRead Chrome as part of your Annual site licence) then you will want to push it out to your organisation’s Chromebooks. You can do this individually following the instructions on Installing Claro Chrome Apps and Extensions but this is only really useful for individual machines.
Instead you can push ClaroRead Chrome out for installation across your whole Google Domain. This is a two-step process.
First, install ClaroRead Chrome from the Chrome Web Store to your target Chromebooks using the Google Admin Console. The basic ClaroRead Chrome is free so you can find it and install it easily. See Installing Claro Chrome Apps and Extensions for more details on this step.
Second, log in to your ClaroRead Cloud account and tell us your Google Domain. You must have already entered your Claro Software licence key for you site licence. You will see a new option, ClaroRead Chrome Admin. Click to open the admin functions.
You are prompted for your Google Domain. This is the email address domain your users use to log in to their Chromebooks. So if your users log in as
westhaven.edu is your Google Domain. Enter it into the Google Domain box shown here and click Create:
That’s it! All the users in your Google Domain now get the features of ClaroRead Chrome Premium – scan from screen and reading in Word Online. You will also see some administration tools appear which you can use to customise your ClaroRead Chrome installations – see ClaroRead Chrome Extension Site Policies. Here is a completed Google Domain:
You may have added your spelling corrections to Microsoft Word’s AutoCorrect feature and want to remove them. Here is how to restore the default AutoCorrect entries.
- Close Word, Outlook and other Office programs and open Windows Explorer.
- Navigate to
- Delete the
- Restart Word.
Version 3, November 2017. (Read more…)
Version 1.0.1, February 2016 (Read more…)
Version 1, June 2013
- Zoom up to 16x.
- Tap the viewfinder to freeze the image.
- Change mode (normal, invert, two-colour, greyscale)
- Change colour in two-colour and greyscale mode.
- Activate iPhone or iPod Touch flash as a light (not iPad)
- Take a photo with the current view settings.
- Project display to external monitor.
Version 1.1, July 2013
- Tap viewfinder to freeze image.
Version 1.5, November 2016
- Added pinch to zoom in and out.
A list of all our releases over the years. (Read more…)
ClaroPDF for Android version 1.0.3 released October 2017 (Read more…)
- Support for Dedicon protected PDF files.
- Works on macOS 10.11 (El Capitan) and above.
- Initial release.
- ClaroSpeak for Mac is an easy-to-use reader for Adobe PDF, Microsoft Word DOCX and other text files, and is included with ClaroRead for Mac.
This is preliminary planning for the next ClaroRead.
You can stop a current subscription at any time. Here’s how:
- Sign in to Google Payments.
- In the order details, click Manage.
- Click Cancel subscription.
August 2017. (Read more…)
Version 2.0.3 released 8 June 2017.
May 2017. (Read more…)
Windows 10 Support Statement
ClaroRead and ScreenRuler are supported by Claro Software Ltd on the following editions of Windows 10 – Windows 10 Pro, Windows 10 Education, and Windows 10 Enterprise. ClaroRead and ScreenRuler are supported on the in-market supported servicing branches of Windows 10 including – Current Branch, Current Branch for Business and the following Long-Term Servicing branch – Windows 10 Enterprise LTSB.
Windows 10 Browser Support Statement
ClaroRead and ScreenRuler are supported by Claro Software Ltd on the following editions of Internet Explorer – Internet Explorer 11, and Microsoft Edge and is supported on all currently supported servicing branches of Windows 10.
Customers can expect to work with our excellent team of Support Engineers who will ensure that ClaroRead and ScreenRuler are installed and packaged to suit the needs of your business. Customers can find out more information about our technical support services by going to https://www.clarosoftware.com/help.
Our software uses Licence Keys to let you activate and use it on your machines while making it easy to distribute widely.
You can look up your licence key and download the correct software by using our Licence Key Lookup:
April 2017. Last updated August 2017
If you’re a system administrator (or partner) you might find yourself needing to install multiple MSI files onto a target computer. There are several technical ways to do this, but for simplicity here are some super-simple batch files that will install all of the MSI files in the folder where they find themselves. (Read more…)
We supply licence keys for most of our products. These are used to activate installed software (e.g. ClaroRead for Windows). But they also enable features and downloads in ClaroRead Cloud. (Read more…)
Welcome to ClaroRead Chrome!
You have a new toolbar that appears in every web page:
Just click in a page and click the play button and the page will be read aloud!
To change the voice, background colour and other settings click the ClaroRead Chrome settings icon (browser action) at the top-right of Google Chrome.
ClaroRead 7.2.36, 7 July 2017. (Read more…)
February 2017 (Read more…)
You can use any of the Mac system voices with ClaroRead for Mac. There are many extra voices to download and use. (Read more…)
Which text-to-speech voices you can use in ClaroRead Chrome depends on where you are running Chrome. (Read more…)
ClaroRead Chrome Extension v9 introduces policies for Site Licence customers to control ClaroRead Chrome Extension settings across their domain. (Read more…)
Claro ScanPen for Android version 2.1 released September 2017 (Read more…)
Please see ClaroRead USB for how to create a ClaroRead USB.
Last updated September 2017.
October 2016. (Read more…)
Lightning Express was a screen magnifier supplied by Claro Software and Sensory Software. It is no longer available from us but we do receive enquiries about it.
To help anyone who wants it, here is a link to the executable. It must be downloaded and run every day that you want to use it. We do not support it, we do not warrant that it works, and we will not undertake any more work on it. We recommend users try out either the new improved Windows Magnifier free in Windows 10 or another commercial solution. You may also find this guide to using your computer with some sight useful.
Our software, powered by the world-class Omnipage engine, is great at handling a huge variety of PDF files. In the unlikely event of your coming across a PDF that does not scan/OCR well – we have identified three in ten years – then here is a technique that might help.
ClaroRead 7.1.21 (with Scan2Text 5.2.5 and Access2Text 1.1.3, Advanced Settings Editor 3.2.6). Released August 2016.
ClaroUp is our automatic software update program. It only runs when you run a Claro program: it doesn’t run in the background, or when Windows starts up. So it’s quite unobtrusive.
It also doesn’t show itself if the current user is not an Admin on the machine, so it should not bother users on networks or locked-down machines.
However, you may want to disable it entirely. You can do this by writing a per-machine registry key: (Read more…)
You may need to disable the spellcheck features in ClaroRead, for example if you are using it for exams. You can disable it in Settings, or install ClaroRead SE instead (it has no spellcheck: contact Support to get a copy if you have ClaroRead Standard or Plus). But you might want to disable it and prevent the user from being able to turn it back on.
You have two options: first, you can run a simple program that locks spellcheck off and password-protects it. You don’t need to be an admin, but this only turns it off for the current user. Second, you can set a per-machine registry key that disables spellcheck for any ClaroRead running on that machine. This is suitable for network administrators who want to disable ClaroRead using something like Group Policy.
Summary: tells you where ClaroRead saves files on the network/user profile and warns you not to roam the %localappdata% folder.
December 2016. (Read more…)
September 2015 (Read more…)
September 2017 (Read more…)