Apple macOS 10.14 Mojave

Published by Claro Software on

Using ClaroRead for Mac on macOS Mojave.

A new version of the Mac operating system was released on 24 September 2018, version 10.14 or Mojave. It has a new security feature. Whenever the application you are using (for example, ClaroRead) tries to talk to another application (for example, Microsoft Word) then a security message appears:

ClaroRead wants access to control Microsoft Word. Allowing control will provide access to documents and data in Microsoft Word, and to perform actions within that app.

This is nothing to be alarmed about: just click OK and everything will work fine from then on. You only have to do this once, ever, for each application. So the first time you use ClaroRead – on a new Mac or after upgrading to Mojave – you will have to click OK several times, for Word, Finder, System Events and so on. Then everything will settle down and you won’t see it again until you install a new application.

There is one additional complication: ClaroRead 6.2 and earlier also cause the security message to appear behind ClaroRead’s splash screen, so you can’t see the message and click OK to dismiss it. You can force quit ClaroRead, then click OK on the security message, and restart ClaroRead: everything will be fine from then on or click and drag the warning out from under the splash screen – see the video below. ClaroRead 6.3 and later does not hide the security message behind the splash screen, so you can just click OK as soon as you see it.

Below is a video showing how you can bring out the system warning from under the splash screen when ClaroRead pauses on “Loading macOS…” (you will only need to do this once):



This page was last updated on 26th March 2019.