Apple macOS 10.15 Catalina is going to be released in October 2019. With it comes additional security features ensuring you know exactly what the software on your computer has access to.

As ClaroRead Mac works alongside other applications, you will initially see quite a few security messages, but once they have been accepted, you won’t see them again. In this post we have documented the different types of messages you will receive and why you’ll see them.

ClaroRead Mac 7.2 is fully compatible with Catalina. If you have an earlier version, please update it by selecting Check for updates in the ClaroRead menu, or download the latest version through your Claro account.


ClaroRead Plus wants access to control [app name]. Allowing control will provide access to documents and data in [app name], and to perform actions within that app.

ClaroRead Plus wants access to control Microsoft Word. Allowing control will provide access to documents and data in Microsoft Word, and to perform actions within that app.

This message will appear in the following circumstances:

  1. On the very first launch of ClaroRead. It will prompt to control System Events and System Preferences. This is because ClaroRead needs you to enable it in System Preferences > Security & Privacy > Privacy > Accessibility (see the next section for why) and wants to take you to the correct pane in System Preferences.
  2. When you have ClaroRead running and first click on Word, TextEdit or Pages. This is because ClaroRead works alongside these apps to retrieve and speak, or spellcheck, the text in these document-based apps.

Enabling ClaroRead in Security & Privacy > Privacy > Accessibility

You need to make sure ClaroRead is checked in the Accessibility section to enable the following features of ClaroRead to work:

  1. Speak when mouse selects
  2. Speak on mouse hover
  3. Prediction
  4. Keyboard echo (characters, words, sentences)

You will need to click on the padlock in the bottom left and enter your password to be able to check ClaroRead in this panel. Once checked, please restart ClaroRead.

Mac System Preferences - Accessibility, ClaroRead checked

“ClaroRead Plus” would like to record this computer’s screen.

"ClaroRead Plus" would like to record this computer’s screen.

This security dialog is new in Catalina, it will be displayed the first time you select to Scan from Screen. When Scan from Screen is selected, ClaroRead needs your permission to take a screenshot image, which it will then convert to text. Select Open System Preferences to go to the Screen Recording section. Ensure ClaroRead is checked and select Quit now when prompted. You will also be asked if Scan2Text and ClaroRead can access files in your Documents folder (more details in the next section.)

Mac System Preferences - Screen Recording, ClaroRead checked

“ClaroRead Plus” (and “Scan2Text”) would like to access files in your Documents folder.

"Scan2Text" would like to access files in your Documents folder.
"ClaroRead Plus" would like to access files in your Documents folder.

This security dialog is also new in Catalina and will be displayed the first time you Scan from Screen. ClaroRead will save the screenshot to your Documents folder and pass it to our OCR software, Scan2Text. Scan2Text needs permission to access this file to convert it to text. Once it’s converted it to text, ClaroRead needs to read the text file result, which is why you will see a prompt for each app. Once the process is complete, the files are removed and you shouldn’t be prompted for access again.

If you accidentally click “Don’t allow”, you can always go to System Preferences > Security & Privacy > Privacy > Files and Folders and check the correct check box there.

Mac System Preferences - Files and Folders, ClaroRead Scan2Text checked