Mac software
All our Mac products, including ClaroRead for Mac
Auto Converter Mac
Apple macOS 11 Big Sur
Apple macOS 11 Big Sur is going to be released in Autumn 2020.
(more…)Auto Converter Mac
Auto Converter Mac Release Notes
Latest release: version 1.0, September 2020.
(more…)ClaroRead Mac
ClaroRead Mac vs ClaroRead Windows
ClaroRead Mac has the same core features as ClaroRead Windows – speech, scanning/OCR, spellcheck, screen tinting, word prediction – but a slightly smaller feature set. These are generally less-used features, for the obvious reason that if they were popular we would have built them into ClaroRead Mac already! (more…)
ClaroCapture Mac
Apple macOS 10.15 Catalina
Apple macOS 10.15 Catalina is going to be released in October 2019. With it comes additional security features ensuring you know exactly what the software on your computer has access to.
(more…)ClaroCapture Mac
ClaroCapture Mac Release Notes
Latest release: Version 2.0, September 2020.
(more…)ClaroRead Mac
ClaroRead Mac toolbar does not reappear after minimising
If you minimise the ClaroRead toolbar, then click on the ClaroRead icon in the Dock and the toolbar doesn’t reappear, read below for instructions on how to fix this. This is also related to ScreenRuler working on multiple monitors.
(more…)Android
Neither Reading Nor Writing
We have lots of programs for lots of users with disabilities, though nowadays we concentrate on print impairments like dyslexia with our ClaroRead range and Apps.
(more…)ClaroCapture Mac
Mac Support Downloads
Restore Settings (6.5 MB) Allows you to to restore the settings of any Claro Software Mac application. Claro Mac Voice Downloader (12.4 MB) Allows you to install selected Claro Vocalizer Embedded Mac voices (used in ClaroRead Mac 7.2 onwards). These voices will ONLY work with ClaroRead or WordRead Plus. Claro Read more…
ClaroCapture Mac
MacOS and 32-bit Apps
From 14th April 2018, Apple will begin issuing an alert box when you open a 32-bit app in MacOS 10.13.4. (more…)
Mac software
Finding Your Licence Key
If you need to re-locate your Claro licence key once your product has been activated, you can do so in the following ways: (more…)
ClaroIdeas Chromebook
ClaroIdeas Web Help manual
ClaroIdeas is an easy-to-use tool to support the creation and editing of concept or idea maps using visual components. It has been specifically developed to support people with wide age and ability ranges. We have tried to keep the complexity of the program down whilst still retaining the functionality of an idea map. (more…)
Chrome
Licence key lookup
Find out what your licence key can get you by using our Licence Key Lookup. This tells you what your licence key is for, and gives download links and the number of times you have used your key. If you have activated your software and need to find out what Read more…
Android
Licence Keys
Our software uses Licence Keys to let you activate and use it on your machines while making it easy to distribute widely. You can look up your licence key and download the correct software by using our Licence Key Lookup: Licence Key Lookup If you have activated your software and Read more…
ClaroRead Mac
Mac System Voices
You can use any of the Mac system voices with ClaroRead for Mac. There are many extra voices to download and use. (more…)
ClaroRead
Troubleshooting scanning/OCR for troublesome PDF files
Our software, powered by the world-class Omnipage engine, is great at handling a huge variety of PDF files. In the unlikely event of your coming across a PDF that does not scan/OCR well – we have identified three in ten years – then here is a technique that might help.
(more…)
ClaroRead
Claro Voice Setup User Guide
Claro Voice Setup is a small Windows program that lets you download and install any of 80 high-quality text-to-speech voices in 30 languages. (more…)
Mac software
ScreenRuler Mac and Multiple Monitors
If the ScreenRuler colour overlay does not span over all of your monitors, read below for instructions on how to fix this. This is related to ClaroRead not reappearing after being minimised.
(more…)ClaroRead Mac
ClaroRead Mac can’t be opened after download
When you try to install ClaroRead for Mac (or any other Claro Mac apps) on your Mac, you may see the error message “ClaroRead for Mac” can’t be opened because the identity of the developer cannot be confirmed when you try to run it. (more…)
Download Updates
How to update your Claro Software products
How to get updates for your Claro software (more…)
ClaroRead Mac
ClaroRead Mac spellcheck in Microsoft Word 2011
Symptom
- When spell checking in Word 2011, selecting a word from the list of suggestions and clicking change does not update Word with the new spelling but just moves onto the next spelling error.
ClaroRead Mac
Readiris Pro and OpticBook 3800 Scanner
To get Readiris Pro to work with the Plustek OpticBook 3800 scanner you will need to do the following: (more…)
ClaroRead SE Mac
ClaroRead SE Mac Help Files and User Guides
English ClaroRead SE Mac V6: Help File | User Guide (PDF) Danish ClaroRead SE Mac V6: Help File Swedish ClaroRead SE Mac V6: Help File
Mac software
TeamViewer Issues
If the TeamViewer connection freezes a lot, try the following: Open TeamViewer Click on Extras Click on Options Click on Advanced Tab Click on “Show Advanced options” button Uncheck the “Enable UDP” option
Mac software
Problems with ‘Claro’ voices on the Mac
Symptoms All or some of the voices which begin with “Claro” don’t work All or some of the voices which begin with “Claro” don’t show up in ClaroRead’s Speech settings tab. Solution This usually means some of the voice files have been deleted somewhere, run the Claro voice remover program Read more…
Mac software
What scanners work with Readiris Pro?
Readiris will work with any scanner which comes with a Mac TWAIN driver and that works with the Mac’s “Image Capture” program.
ClaroRead Mac
Installing ClaroRead Mac hangs on the ‘Preparing for installation’ screen
This is caused by disk permissions not being correctly set. Run Disk Utility and repair your hard drive.
Mac software
How to backup your Mac Claro product settings
If you want to back up your Claro product settings, navigate to Macintosh HD > Users > [username] > Library > Preferences and copy the relevant “com.claro…” settings files.
ClaroCapture Mac
A NilObjectException or XML error occurs in ClaroCapture Mac
Resetting the program’s setting will fix this unless you are on Mac OS X Lion. To do this:
- Download, unzip and run the Mac Restore Settings program
- Select the program from the programs list and click on the “Restore Settings” button
ClaroRead Mac
Problems using the F-keys in ClaroRead Mac
Symptoms
- Nothing happens when you press the keyboard shortcut for Play and Stop
- Nothing happens when you try to complete a word using prediction using the F-keys
ClaroRead Mac
Speak under mouse, keyboard echo and prediction doesn’t work in ClaroRead Mac
Symptoms
- The “Speak objects under mouse” option is selected but nothing gets read out under the mouse pointer.
- Keyboard echo is not working.
- When prediction is switched on, typing does not bring up the prediction window.
ClaroRead Mac
Monkeybread Software plug-in errors occur when running ClaroRead Mac
This happens when you install the latest version over an old version. Please delete the Claroread application and re-run the latest installer.
ClaroRead Mac
ClaroRead Mac 4 doesn’t highlight correctly in Microsoft Word 2011
An update to ClaroRead V4 is required to allow it to work with Word 2011, please download and run ClaroUp to update.