May 2017. (Read more…)
Mac software
All our Mac products, including ClaroRead for Mac
Licence Keys
Our software uses Licence Keys to let you activate and use it on your machines while making it easy to distribute widely.
You can look up your licence key and download the correct software by using our Licence Key Lookup:
Of course, you can always enter your Licence Key into your ClaroRead Cloud account to get access to all the downloads and services it provides. More about Licence Keys in ClaroRead Cloud.
Mac System Voices
You can use any of the Mac system voices with ClaroRead for Mac. There are many extra voices to download and use. (Read more…)
ClaroRead for Mac V6 Release Notes
October 2016. (Read more…)
ClaroRead Mac 5.4 Release Notes
ClaroRead for Mac V5.3 Release Notes
ScreenRuler for Mac and Multiple Monitors
On more recent versions of Mac OS X there is a setting which prevents ScreenRuler from spanning over multiple monitors. To fix this, you will need to switch a setting off in System Preferences: (Read more…)
ClaroRead for Mac can’t be opened after download
When you try to install ClaroRead for Mac (or any other Claro Mac apps) on your Mac, you may see the error message “ClaroRead for Mac” can’t be opened because the identity of the developer cannot be confirmed when you try to run it. (Read more…)
Update your Claro products
How to get updates for your Claro software (Read more…)
ClaroRead for Mac V5.2 Release Notes
23 July 2014.
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ClaroRead for Mac V5.1 Release Notes
2 October 2012.
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ClaroRead for Mac spellcheck in Microsoft Word 2011
Symptom
- When spell checking in Word 2011, selecting a word from the list of suggestions and clicking change does not update Word with the new spelling but just moves onto the next spelling error.
Readiris Pro and OpticBook 3800 Scanner
To get Readiris Pro to work with the Plustek OpticBook 3800 scanner you will need to do the following: (Read more…)
ClaroRead for Mac Help Files and User Guides
English
- ClaroRead for Mac V6: Help File | User Guide (PDF)
- ClaroRead for Mac V5: Help File | User Guide (PDF)
- Readiris 15.0: User Guide (PDF)
ClaroRead SE for Mac Help Files and User Guides
English
- ClaroRead SE for Mac V6: Help File | User Guide (PDF)
- ClaroRead SE for Mac V5: Help File | User Guide (PDF)
Danish
- ClaroRead SE for Mac V6: Help File
Swedish
- ClaroRead SE for Mac V6: Help File
ClaroRead SE for Mac V5.0 Release Notes
16 Jan 2012
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ClaroRead for Mac V5.0 Release Notes
20 December 2011
(Read more…)
ClaroRead for Mac Saving to Audio Problem on Lion
Symptom
- Saving to audio using ClaroRead V4 and a Mac voice on Mac OS X 10.7 (Lion) quits early and a 4KB file is left which contains no audio.
ClaroRead for Mac V4.4 Release Notes
TeamViewer Issues
If the TeamViewer connection freezes a lot, try the following:
- Open TeamViewer
- Click on Extras
- Click on Options
- Click on Advanced Tab
- Click on “Show Advanced options” button
- Uncheck the “Enable UDP” option
ClaroRead for Mac V4.3 Release Notes
ClaroRead for Mac V4.2 Release Notes
ClaroRead for Mac V4.1 Release Notes
ClaroRead for Mac V4.0 Release Notes
ClaroView for Mac Help Files and User Guides
- ClaroView for Mac English: Help File
ClaroCapture for Mac Help Files and User Guides
- ClaroCapture for Mac English: Help File
ScreenRuler for Mac Help Files and User Guides
- ScreenRuler for Mac English: Help File
Problems with ‘Claro’ voices on the Mac
Symptoms
- All or some of the voices which begin with “Claro” don’t work
- All or some of the voices which begin with “Claro” don’t show up in ClaroRead’s Speech settings tab.
Solution
This usually means some of the voice files have been deleted somewhere, run the Claro voice remover program to remove the trouble voices and then reinstall ClaroRead (and voices) from disk.
What scanners work with Readiris Pro?
Readiris will work with any scanner which comes with a Mac TWAIN driver and that works with the Mac’s “Image Capture” program.
Installing ClaroRead for Mac hangs on the ‘Preparing for installation’ screen
This is caused by disk permissions not being correctly set. Run Disk Utility and repair your hard drive.
How to backup your Mac Claro product settings
If you want to back up your Claro product settings, navigate to Macintosh HD > Users > [username] > Library > Preferences and copy the relevant “com.claro…” settings files.
Readiris doesn’t see your scanner
A NilObjectException or XML error occurs in ClaroCapture for Mac
Resetting the program’s setting will fix this unless you are on Mac OS X Lion. To do this:
- Download, unzip and run the Mac Restore Settings program
- Select the program from the programs list and click on the “Restore Settings” button
Problems using the F-keys in ClaroRead for Mac
Symptoms
- Nothing happens when you press the keyboard shortcut for Play and Stop
- Nothing happens when you try to complete a word using prediction using the F-keys
Speak under mouse, keyboard echo and prediction doesn’t work in ClaroRead for Mac
Symptoms
- The “Speak objects under mouse” option is selected but nothing gets read out under the mouse pointer.
- Keyboard echo is not working.
- When prediction is switched on, typing does not bring up the prediction window.
Monkeybread Software plug-in errors occur when running ClaroRead for Mac
This happens when you install the latest version over an old version. Please delete the Claroread application and re-run the latest installer.
Mac Support Downloads
- Restore Settings (4.1 MB)
- Allows you to to restore the settings of any Claro Software Mac application.
- Claro Mac Voice Downloader (6.5 MB)
- Allows you to install selected Claro Vocalizer Expressive Mac voices (used in ClaroRead V5.2 onwards). These voices will ONLY work with ClaroRead or WordRead Plus.
- Claro Mac Voice Uninstaller (4.2 MB)
- Allows you to uninstall any Claro Vocalizer Expressive Mac voices you have installed (used in ClaroRead V5.2 onwards).
- Claro Mac License Checker (2.7 MB)
- If one of our Mac programs is not working properly when you enter a license key, use this program on a support call so we can gather more information about the problem.
ClaroRead for Mac V4 doesn’t highlight correctly in Microsoft Word 2011
An update to ClaroRead V4 is required to allow it to work with Word 2011, please download and run ClaroUp to update.