If after opening ClaroRead you encounter a toolbar with no icons, here’s a guide on how to fix it. This problem usually happens when the bit depth of your computer is too low (6bpc or lower). To check this, type “View Advanced Display info” in the Windows search bar and Read more…
ClaroRead has a number of features that can help you to use Nuance’s Dragon speech recognition software (formerly called Dragon NaturallySpeaking).
(more…)Our licence key (or license key) versions of ClaroRead require a licence key before they will run. This is time-consuming to install by hand across many machines. (more…)
If you need to move your Claro software from one computer to another, follow the procedure below to release your licence key:
Download and print the PDF version of this guide here: Unlocking iPad and iPhone Apps with ClaroRead.
(more…)Windows 10 Support Statement ClaroRead and ScreenRuler are supported by Claro Software Ltd on the following editions of Windows 10 – Windows 10 Home, Windows 10 Pro, Windows 10 Education, and Windows 10 Enterprise. ClaroRead and ScreenRuler are supported on the in-market supported servicing branches of Windows 10 including – Read more…
Our software, powered by the world-class Omnipage engine, is great at handling a huge variety of PDF files. In the unlikely event of your coming across a PDF that does not scan/OCR well – we have identified three in ten years – then here is a technique that might help.
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You may need to disable the spellcheck features in ClaroRead, for example if you are using it for exams. You can disable it in Settings, or install ClaroRead SE instead (it has no spellcheck: contact Support to get a copy if you have ClaroRead Plus). But you might want to disable it and prevent the user from being able to turn it back on.
(more…)Summary: tells you where ClaroRead saves files on the network/user profile and warns you not to roam the %localappdata% folder.
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Claro Voice Setup is a small Windows program that lets you download and install any of 80 high-quality text-to-speech voices in 30 languages. (more…)
ClaroRead 7 and later work great with Adobe Acrobat Reader DC. Acrobat Reader DC is the new name for Adobe Reader (so the last version of Adobe Reader was Adobe Reader XI or 11). ClaroRead 6 and earlier do not have speech with highlighting. You can update ClaroRead to version Read more…
This zip file contains lots of useful programs for fixing problems with your Windows machine and customising ClaroRead. (more…)
We have tested all of our products with Windows 10, and all of our products work fine. This includes: ClaroRead (Pro, Plus, Standard, SE) ScreenRuler ClaroView ClaroCapture ClaroIdeas WordRead Scan2Text Oska WordBanks ScreenMarker If you have an older version of any of these programs and need an update, please contact Read more…
Customers owning a site licence or multi-user licence version of a Claro product are able to distribute that product over multiple computers. This could be done by visiting each computer with the installers on a USB pen drive, and manually installing the product, but this would be very time-consuming. If the computers are connected on a network however it is possible to use Microsoft networking tools to distribute the software from a central location.
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The information on how to fix the problems with starting up.
(more…)The information on how to fix the problems with speech.
(more…)How to solve problems using ClaroRead and other Claro products with Microsoft Word.
When saving a PDF file with Adobe Acrobat it is possible to specify a variety of security settings. These can interfere with the ability of ClaroRead to read from the PDF. It can also prevent ClaroRead (and Scan2Text) from scanning from the PDF. Below are details of how security settings affect ClaroRead and how to save a document in Adobe Acrobat so that it can be read and scanned by ClaroRead.
In Windows XP, Vista, and 7, you can change the background colour of windows to make them easier to read. In Windows 8 the setting to do this is still there, but it’s buried away. You have to change your Theme to one of the High Contrast themes in the Read more…
Mathematical Markup Language (MathML) can be used to display mathematical formula in webpages. To make such a formula accessible to ClaroRead for reading back, a plugin for Internet Explorer is required. The plugin is called Design Science MathPlayer and is available as a free download from here. Once MathPlayer has Read more…
Translation tooltips are switched off in English editions of ClaroRead by default. To use this feature, do the following:
The Kindle for PC eBook program lets you view your Amazon Kindle books, but it does not allow ClaroRead to highlight and speak them like Adobe Reader or Microsoft Word. You have two things you can do: With ClaroRead Plus or Pro, you can Scan from Screen to speak a Read more…
Quick Summary: Claro Software programs work fine on Windows 8 / 8.1 machines.
(more…)OpenOffice and LibreOffice are free open-source Office/Productivity suites – competitors to Microsoft Office. ClaroRead for Windows PC works with both of them for highlighting and reading back in their word processors. However, if you have both installed on your system, then one them may fail to work. This is because Read more…
When the Save to File dialog comes up in ClaroRead Pro or Scan2Text you have many options. (more…)
This is a guide to PDF, how it affects people trying to use assistive technology (A.T.) with it, and what can be done. (more…)
ClaroRead lets you click in a PDF file in Adobe Reader, click Play on the ClaroRead toolbar, then hear the PDF file read back from that point. If you are on a touchscreen computer/monitor with Adobe XI then you may find that you cannot click on the PDF file to Read more…
Adobe Reader turns off text smoothing by default if it detects ClaroRead is running because it wrongly thinks that ClaroRead might want to magnify the text and this is easier if smoothing is off. You can prevent this happening by starting ClaroRead, then opening Adobe Reader and going to the Read more…
ClaroRead for Arabic works perfectly on machines with Arabic Windows. However, some users prefer to run English Windows, and find that some of the ClaroRead user interface does not display properly as a result. You can fix this with the free AppLocale tool from Microsoft. This tells Windows that ClaroRead Read more…
Claro Software has Arabic and Hebrew versions of ClaroRead and other software. However, support for right-to-left languages has many limitations, in Windows and other software, especially older versions. Arabic and Hebrew users will know many of these: these are generally not problems with ClaroRead, but problems with other programs and with Windows.
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On Windows XP you may find that ClaroRead does not play in Adobe Reader with highlighting. Disabling Protected Mode may fix this. Opening Adobe Reader, open the Edit menu, and select the Preferences menu item. From the Categories list at the left select “Security (Enhanced)” Uncheck “Enable Protected Mode at Read more…
AppV is a way to deploy applications so that they are isolated from the rest of the system. This helps system administrators to manage their networks: they do not have to worry about operating system version, or Internet Explorer version, or many rights issues. It is also useful for older Read more…
If you’re having problems getting your webcam to work with FaceMouse or your scanner to work with ClaroRead Plus, Pro, or Scan2Text, it might be worth making sure it is all working properly. This is a guide to getting your webcam or scanner to have the best chance of working with your Claro program. (Both scanners and webcams are imaging programs, hence the common article.)
(more…)ClaroRead is not currently compatible with the Click-to-Run version of Microsoft Office. (more…)
When you press the Play button ClaroRead or WordRead uses the same speech settings (voice, volume, speed) for all of the text it reads out. Everything will sound the same. You might, however, want to put in pauses, or make some text louder, or lower-pitched, or use a different voice halfway through. ClaroRead lets you use Microsoft’s XML Tags to do this. You can alter which voice is used, put in pauses, change pitch and speed and many other things as ClaroRead speaks. This works for both text read out and text saved to audio files.
ClaroRead 5.7 and later supports reading with highlighting (“click and play”) in Adobe Reader and Adobe Acrobat. For the best results update your Adobe Reader to the latest version. In Adobe Reader X and later reading works better and the bookmarks and headings sidebars read correctly. If ClaroRead will not Read more…
List of Activation Errors and Solutions.
Below is a list of add-on voices you can buy to use with ClaroRead PC or Mac. You can obtain these free by selecting “Get more Claro Voices” from the Voice selection in Settings.
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List of ClaroRead and ClaroCapture Keyboard Shortcuts.
ClaroRead will speak from Office Starter Edition using mouse select. To do this, highlight the text you want to be read out, ClaroRead should then speak this text. Click and Play functionality as well as highlighting in Microsoft Office Starter Edition is currently unsupported.
All our text-to-speech voices are 32 bit packages and will work with the Claro software with which they are sold on both 32 and 64 bit systems however on a 64 bit system the voice may not work in third party programs and will not be shown in the Windows Speech Control Panel or in the Narrator voice selection panel.
MathML is a way to put complex mathematics and equations in web pages and other documents. We recommend getting the free MathPlayer plugin, which means that ClaroRead will then speak the maths when you point the mouse at it. You can also right-click on MathML equations and see many more reading options, including reading the equation aloud with highlighting.
(more…)You can make ClaroRead speak non-Western characters using a Western voice, for example reading Greek characters in chemistry using RealSpeak Daniel. You need to be an administrator, you may need your Windows installation CD, and only one non-Western language can be supported in addition to English – English and Cyrillic, or English and Greek are fine, but not Greek and Cyrillic.
ClaroRead SE V6.1 English: Help File | User Guide (PDF | Word doc) ClaroRead SE V5.5 English: Help File | User Guide (PDF | Word doc)
You need to set up your scanner for use using the Scanner Setup Wizard.
Below are steps to take to create a Russian prediction dictionary from a Russian Word document. These instructions can be used for any language.