Windows 10 Support Statements

Windows 10 Support Statement ClaroRead and ScreenRuler are supported by Claro Software Ltd on the following editions of Windows 10 – Windows 10 Home, Windows 10 Pro, Windows 10 Education, and Windows 10 Enterprise. ClaroRead and ScreenRuler are supported on the in-market supported servicing branches of Windows 10 including – Read more…

ScreenRuler Issues

ScreenRuler V2 doesn’t work very well on Windows 7 64-bit systems, for example some users experience the ruler as a black bar across the screen. In order to fix this, please upgrade to V3 by downloading and running ClaroUp – our updater program.

If you find ScreenRuler V3 runs quite sluggish, it may be because a mirror display driver is stopping it from working properly. Another symptom is that you won’t be able to use the Aero theme in Windows. Mirror display drivers are used in software such as Jaws, while we don’t anticipate many end users to have both Jaws and ScreenRuler on the same computer, this may occur on assessor or accessment centre computers. To get ScreenRuler to work properly, you will need to disable the mirror display driver. (more…)