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Support Articles

  • Claro ScanPen iOS Release Notes - Claro ScanPen iOS Version 1 released February 2019
  • How to automate your ClaroRead Cloud logins for iOS using an MDM - Download a PDF version of this article here. If you have a ClaroRead Pro or app-specific licence key in your ClaroRead Cloud account, you can login in our iOS apps and activate or unlock the app. You can login by tapping the login button and entering your ClaroRead Cloud username […]
  • Unlocking iPad and iPhone Apps with ClaroRead - Download and print the PDF version of this guide here: Unlocking iPad and iPhone Apps with ClaroRead. You will be given a ClaroRead licence key. With this key, you need to do the following:
  • Tips for Taking Photos on iPhone and iPad - Taking photos of documents requires some skill and practice. The characteristics of your camera and shooting conditions are also important.
  • Locating crash logs on your iOS device - If you have one of our iOS apps which crashes and we cannot replicate it, we will ask you to send us your crash log to see if this provides us with more information. There are a couple of ways of locating a crash log: