The Claro PDF Format

PDF is a surprisingly complicated format: a PDF file can contain almost anything. Some PDFs work well with assistive technology like ClaroRead, some don’t: how can you be sure you have made or been given a PDF that will read properly? Will an exam paper in PDF format work in your exam? (Read more…)

ClaroPDF iOS App Release Notes

Version 2.1.14

April 2018

  • Access to all of the iOS system voices, including the Siri voices.
    • This gives you greater choice, including male and female variants for the same language.
  • New camera view, with document detection support.
    • Auto mode can automatically crop and deskew your photos to give you the best possible image for creating a PDF.
  • Improved support with the Files App and other file sharing apps.
    • You can now access and organise all of your PDF files from the On My iPad section in the File app.

Improvements

  • Adds an option to overwrite the existing file when choosing to OCR a PDF.
    • This can help to reduce your workflow when creating OCR PDFs.
  • Adds an option to lock/unlock an annotation or video in place.
  • Improvements to the multimedia player.
  • Bug fixes.

System Requirements

  • iOS 9.0 or above.

Version 2.0.31

December 2017 (Read more…)

ClaroPDF V2.0.31 Release Notes

December 2017
In the 2.0.31 update of our ClaroPDF apps, we upgraded the OCR engine we use on our servers, so that when you use the Convert to Text PDF feature, your returned PDFs will be quicker to download and view as well as being faster when being annotated. This should make the whole conversion process a lot smoother.

Resetting AutoCorrect in Microsoft Word

You may have added your spelling corrections to Microsoft Word’s AutoCorrect feature and want to remove them. Here is how to restore the default AutoCorrect entries.

  1. Close Word, Outlook and other Office programs and open Windows Explorer.
  2. Navigate to C:\Users\[username]\AppData\Roaming\Microsoft\Office For example, C:\Users\Alasdair\AppData\Roaming\Microsoft\Office.
  3. Delete the .ocl files.
  4. Restart Word.

Claro MagX Release Notes

Version 1, June 2013

  • Zoom up to 16x.
  • Tap the viewfinder to freeze the image.
  • Change mode (normal, invert, two-colour, greyscale)
  • Change colour in two-colour and greyscale mode.
  • Activate iPhone or iPod Touch flash as a light (not iPad)
  • Take a photo with the current view settings.
  • Project display to external monitor.

Version 1.1, July 2013

  • Tap viewfinder to freeze image.

Version 1.5, November 2016

  • Added pinch to zoom in and out.

More

Windows 10 Support Statements

Windows 10 Support Statement

ClaroRead and ScreenRuler are supported by Claro Software Ltd on the following editions of Windows 10 – Windows 10 Home, Windows 10 Pro, Windows 10 Education, and Windows 10 Enterprise. ClaroRead and ScreenRuler are supported on the in-market supported servicing branches of Windows 10 including – Current Branch, Current Branch for Business and the following Long-Term Servicing branch – Windows 10 Enterprise LTSB.

Windows 10 Browser Support Statement

ClaroRead and ScreenRuler are supported by Claro Software Ltd on the following editions of Internet Explorer – Internet Explorer 11, and Microsoft Edge and is supported on all currently supported servicing branches of Windows 10.

Technical Support

Customers can expect to work with our excellent team of Support Engineers who will ensure that ClaroRead and ScreenRuler are installed and packaged to suit the needs of your business. Customers can find out more information about our technical support services by going to https://www.clarosoftware.com/help.

Licence Keys

Licence Keys

Our software uses Licence Keys to let you activate and use it on your machines while making it easy to distribute widely.

You can look up your licence key and download the correct software by using our Licence Key Lookup:

If you have activated your software and need to find out what the key is, check our Finding Your Licence Key article.

Of course, you can always enter your Licence Key into your ClaroRead Cloud account to get access to all the downloads and services it provides. More about Licence Keys in ClaroRead Cloud.

Lightning Express

Lightning Express was a screen magnifier supplied by Claro Software and Sensory Software. It is no longer available from us but we do receive enquiries about it.

To help anyone who wants screen magnification, here is a link to our prototype Lightning 3, developed in 2017. We have not released this officially so use at your own risk, but do let us know how you get on. You may also find this guide to using your computer with some sight useful.

  • Lightning 3 Installer MSI file. For Windows 7 and later.