Scanner Wizard does not remember you settings

Published by Claro Software on

If when you re-open the scanner wizard it shows there is no scanner selected or if the selected scanner is not the last scanner you setup then follow this procedure.

  1. Locate the folder C:ProgramDataClaro SoftwareClaroRead. Note C:PrgoramData is a hidden folder so you can either enable windows to show hidden files, folders and drives or you can paste the path directly into the Windows Explorer address field.
  2. If there is scanner.tmp and a scanner.ini file located in this folder delete both of them.
  3. Now run the scanner wizard again and it will recreate the scanner.ini and the wizard settings will now be remembered.