Traditionally you purchased Microsoft Office on DVD for a one-off charge and installed it onto your computer (or it was pre-installed for you). Nowadays you can get Microsoft Office online as a subscription service, and Microsoft has branded this Office 365. You pay per month and can download and install Microsoft Word 2016, Excel 2016, PowerPoint 2016 and so on. When installed, these are just like previous versions of Office: they work offline, and ClaroRead works perfectly with them. You’ve simply obtained them differently.
When you try to install ClaroRead for Mac (or any other Claro Mac apps) on your Mac, you may see the error message “ClaroRead for Mac” can’t be opened because the identity of the developer cannot be confirmed when you try to run it. (more…)
- When spell checking in Word 2011, selecting a word from the list of suggestions and clicking change does not update Word with the new spelling but just moves onto the next spelling error.
- The “Speak objects under mouse” option is selected but nothing gets read out under the mouse pointer.
- Keyboard echo is not working.
- When prediction is switched on, typing does not bring up the prediction window.
This happens when you install the latest version over an old version. Please delete the Claroread application and re-run the latest installer.
An update to ClaroRead V4 is required to allow it to work with Word 2011, please download and run ClaroUp to update.