ClaroCapture Mac
MacOS and 32-bit Apps
From 14th April 2018, Apple will begin issuing an alert box when you open a 32-bit app in MacOS 10.13.4. (more…)
Microsoft Word
Office 365
Traditionally you purchased Microsoft Office on DVD for a one-off charge and installed it onto your computer (or it was pre-installed for you). Nowadays you can get Microsoft Office online as a subscription service, and Microsoft has branded this Office 365. You pay per month and can download and install Microsoft Word 2016, Excel 2016, PowerPoint 2016 and so on. When installed, these are just like previous versions of Office: they work offline, and ClaroRead works perfectly with them. You’ve simply obtained them differently.
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ClaroCapture Mac
ClaroRead Mac can’t be opened after download
When you try to install ClaroRead for Mac (or any other Claro Mac apps) on your Mac, you may see the error message “ClaroRead for Mac” can’t be opened because the identity of the developer cannot be confirmed when you try to run it. (more…)
ClaroRead Mac
ClaroRead Mac spellcheck in Microsoft Word 2011
Symptom
- When spell checking in Word 2011, selecting a word from the list of suggestions and clicking change does not update Word with the new spelling but just moves onto the next spelling error.
ClaroRead Mac
Readiris Pro and OpticBook 3800 Scanner
To get Readiris Pro to work with the Plustek OpticBook 3800 scanner you will need to do the following: (more…)
ClaroRead Mac
ClaroRead Mac Saving to Audio Problem on Lion
Symptom
- Saving to audio using ClaroRead V4 and a Mac voice on Mac OS X 10.7 (Lion) quits early and a 4KB file is left which contains no audio.
ClaroRead Mac
Problems using the F-keys in ClaroRead Mac
Symptoms
- Nothing happens when you press the keyboard shortcut for Play and Stop
- Nothing happens when you try to complete a word using prediction using the F-keys
ClaroRead Mac
Speak under mouse, keyboard echo and prediction doesn’t work in ClaroRead Mac
Symptoms
- The “Speak objects under mouse” option is selected but nothing gets read out under the mouse pointer.
- Keyboard echo is not working.
- When prediction is switched on, typing does not bring up the prediction window.
ClaroRead Mac
Monkeybread Software plug-in errors occur when running ClaroRead Mac
This happens when you install the latest version over an old version. Please delete the Claroread application and re-run the latest installer.
ClaroRead Mac
ClaroRead Mac 4 doesn’t highlight correctly in Microsoft Word 2011
An update to ClaroRead V4 is required to allow it to work with Word 2011, please download and run ClaroUp to update.