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ScreenRuler
ScreenRuler – How to Videos
Video tutorials of how to use different features in ScreenRuler. The ScreenRuler allows you to add a coloured underline to your active screen, helping you to stay on the line you’re trying to read and concentrate on.
Help Files & User Guides
ScreenRuler Windows Help Files and User Guides
ScreenRuler Windows help files and user guides UK English ScreenRuler V3: Help File Czech ScreenRuler V3: Help File Danish ScreenRuler V3: Help File German ScreenRuler V3: Help File Spanish ScreenRuler V3: Help File French ScreenRuler V3: Help File Italian ScreenRuler V3: Help File Dutch ScreenRuler V3: Help File Polish ScreenRuler Read more…
ClaroRead
Fixing “no icons on ClaroRead toolbar”
If after opening ClaroRead you encounter a toolbar with no icons, here’s a guide on how to fix it. This problem usually happens when the bit depth of your computer is too low (6bpc or lower). To check this, type “View Advanced Display info” in the Windows search bar and Read more…
ClaroRead Edge
ClaroRead Edge Release Notes
Product Manager Katri Developer Dan Developer Paul Developer Danesh Version 28 Under development New settings screen – Larger and unified settings screen with an updated user interface. This settings screen can be accessed from the ClaroRead Chrome toolbar and the extension options. The new settings will only open one set Read more…
ClaroRead Edge
ClaroRead Edge Extension User Guide
The ClaroRead Edge Extension sits in your Microsoft Edge web browser. It lets you speak web pages, PDFs and Google Docs on Windows.
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Release Notes
ClaroStava for Windows Release Notes
Latest release: Version 7 released November 2018
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ClaroView
Low Contrast in ScreenRuler
ScreenRuler helps you with reading by colouring (tinting) your whole screen, or by providing a reading toolbar.
(more…)ClaroPDF Windows
ClaroPDF Windows Release Notes
ClaroPDF Windows Version 4.2.1 released June 2022. Lead DeveloperNathan Dewhurst Product ManagerAlasdair King Version 4.2 Version 4.2.1 Released 15 June 2022. Fixed: Error logging, and licensing system update. Version 4.2.0 Released 4 April 2022. Added support to run with ClaroRead version 10. Updated .Net framework to version 4.8. Version 4.1 Read more…
Android
Neither Reading Nor Writing
We have lots of programs for lots of users with disabilities, though nowadays we concentrate on print impairments like dyslexia with our ClaroRead range and Apps.
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Release Notes
WordBanks Release Notes
WordBanks Version 1 released July 2018. Retired June 2021.
(more…)ClaroPDF Windows
ClaroPDF Windows Help Files and User Guides
English ClaroPDF Windows V2: Help File ClaroPDF Windows V1: Help File | User Guide (PDF | Word doc)
Windows software
ClaroSpeak Windows App Release Notes
ClaroSpeak Windows Version 9 released April 2016. Retired June 2021.
ClaroRead
Profiles, folders, settings, user data deployment and ClaroRead
Summary: tells you where ClaroRead Windows and Writing Helper save files on the network/user profile and warns you not to roam the %localappdata% folder.
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ClaroRead
Acrobat Reader DC
ClaroRead 7 and later work great with Adobe Acrobat Reader DC. Acrobat Reader DC is the new name for Adobe Reader (so the last version of Adobe Reader was Adobe Reader XI or 11). ClaroRead 6 and earlier do not have speech with highlighting. You can update ClaroRead to version Read more…
ClaroRead
Claro Support Toolkit
This zip file contains lots of useful programs for fixing problems with your Windows machine and customising ClaroRead. (more…)
Download Updates
How to update your Claro Software products
How to get updates for your Claro software (more…)
ClaroRead
Fixing problems with ClaroRead starting
The information on how to fix the problems with starting up.
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Fixing problems with Microsoft Word
How to solve problems using ClaroRead and other Claro products with Microsoft Word.
Scanning
Fixing the ‘The Wizard cannot find your scanner’ error when running the scanner wizard on Windows 8.1
If you get the the error message ‘The Wizard cannot find your scanner’ when running the scanner wizard on Windows 8.1, use the following procedure to fix the problem. (more…)
Scan2Text
Scanner Wizard does not remember you settings
If when you re-open the scanner wizard it shows there is no scanner selected or if the selected scanner is not the last scanner you setup then follow this procedure. (more…)
Windows software
Problems recording audio in Microsoft Windows
Sound problems on Windows machines can be especially difficult to fix if they relate to recording. Many Claro applications support recording, but only if recording works on that machine. The article helps you fix Windows recording problems. Test applications. You can test recording with the Microsoft Sound Recorder application. Other Read more…
Windows software
Microsoft Windows support
Claro Software programs cannot work well on Microsoft Windows machines which are having technical problems. You should always keep your Windows installation updated and working smoothly. Only Microsoft-supported versions of Windows are supported by Claro (e.g. not Windows 2000). If you are having problems here are some utilities that can Read more…
ClaroRead
Reading in Adobe Reader on Windows
On Microsoft Windows you may find that ClaroRead does not play in Adobe Reader with highlighting. Disabling Protected Mode may fix this. Open Adobe Reader, open the Edit menu, and select the Preferences menu item. From the Categories list at the left select “Security (Enhanced)” Uncheck “Run in AppContainer” at the Read more…
ClaroRead
Online Activation Error Messages (and what they mean)
List of Activation Errors and Solutions.
Speech
Windows 7 Sounds – Playback devices and SAPI5
In Windows 7 you can have multiple playback devices. Your speakers are a playback device. So is a USB headset. The playback devices you have will depend on your machine.
You can see all the playback devices currently available in Control Panel, Sound panel, the Playback tab:
Speech
Fixing speech that’s not producing any sound but the volume shows it’s working
You may find that sound on your system is working (so you can play a CD or hear Windows sounds) but speech is not. (more…)
Windows software
Stop program starting up with the computer on Windows Vista and 7
Accessibility programs such Lightning get put into the Ease of Access Center in Windows Vista and above.
Downloads
Windows Support Downloads
Programs for diagnosing and fixing problems with your Windows machines and Claro Software programs. (more…)